Privacy Policy

Mirai Learning Solutions ("we," "our," or "us") operates this online platform to provide educational technology services including e-learning platform development, personalized learning analytics, mobile learning applications, corporate training solutions, and AI-driven study efficiency tools. Protecting your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our site, in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

Information We Collect
We collect various types of information to provide and improve our services:

  • Personal Identification Information: This includes your name, email address, contact details, and any other information you provide when registering, interacting with our platform, participating in trainings, or communicating with us.
  • Usage Data: Information about how you use our online platform, including access times, pages visited, device information, IP addresses, and other diagnostic data collected through cookies or similar tracking technologies.
  • Learning Analytics Data: Data collected for personalized learning experiences, including progress metrics, assessment results, and user preferences.
  • Payment Information: If you purchase products or services through our platform, we collect relevant payment details to process transactions securely.

How We Use Your Information
Your information is used to:

  • Provide, operate, and maintain our e-learning and related services.
  • Personalize your learning experience and provide customized recommendations.
  • Process transactions and send related information including purchase confirmations and invoices.
  • Communicate with you, respond to inquiries, and provide customer support.
  • Detect, prevent, and address technical issues and security threats.
  • Comply with legal obligations and enforce our terms and policies.

Legal Basis for Processing Personal Data
Under GDPR, we process your data based on one or more of the following legal grounds: your consent, performance of a contract, compliance with legal obligations, protection of vital interests, public interest tasks, or legitimate interests pursued by us, provided your rights are respected.

Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. However, we may share information with:

  • Service providers and partners who assist us in operating the platform and delivering services, under confidentiality agreements.
  • Legal and regulatory authorities as required by applicable law or to protect rights, safety, or property.
  • Business partners in case of mergers, acquisitions, or asset sales, with appropriate data protection measures.

Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including compliance with legal, accounting, or reporting requirements.

Your Rights
Subject to applicable laws, you may have the following rights regarding your personal data:

  • Access: Obtain a copy of the data we hold about you.
  • Rectification: Request correction of inaccurate or incomplete information.
  • Erasure: Request deletion of your personal data under certain circumstances.
  • Restriction: Request limitation of processing your data.
  • Data Portability: Receive your data in a commonly used machine-readable format.
  • Objection: Object to processing based on legitimate interests or direct marketing.
  • Withdraw Consent: Where processing is based on consent, withdraw it at any time without affecting prior processing.

To exercise your rights, please contact us at our physical address detailed below.

Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance user experience, analyze usage, and support functionality. You can control cookie preferences through your browser settings. Blocking cookies may affect certain features.

Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. We regularly review our security practices in line with industry standards.

International Data Transfers
As a company based in Japan, your data may be processed and stored there or transferred to other countries. We ensure adequate protections are in place in accordance with applicable data protection laws to safeguard your information.

Children’s Privacy
Our services are not directed to or intended for children under the age of 16. We do not knowingly collect personal data from children without parental consent. If you believe we have collected data from a child, please contact us to request deletion.

Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this document regularly. Continued use of our platform after modifications indicates acceptance of the updated policy.

Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

Mirai Learning Solutions
5-17-3 Shinjuku
Shinjuku Tower Building, 8th Floor
Tokyo, Tokyo Prefecture 160-0022
Japan